Terms of Use

These Terms of Use govern your access to and use of the Woodley Collision website and related online features. By using this website, contacting us through the website, or submitting information to Woodley Collision, you agree to these terms.

Acceptance of Terms

By accessing this website, you agree to comply with these Terms of Use and all applicable laws. If you do not agree, please do not use the website.

About Woodley Collision

Woodley Collision is an auto body shop located at 7243 Woodley Avenue, Van Nuys, CA 91406. We provide collision repair, auto body repair, vehicle damage repair, estimate-related services, and related customer support.

Website Information

The information on this website is provided for general informational purposes only. We make reasonable efforts to keep website information accurate, but service descriptions, availability, pricing, timelines, and other details may change without notice.

Estimates and Service Requests

Online estimate requests, uploaded photos, and website messages help us understand vehicle damage and customer needs. Any estimate provided before an in-person inspection may be preliminary and subject to change after teardown, parts review, insurance review, or additional damage discovery. No repair work is authorized until Woodley Collision and the customer agree to proceed under applicable authorization documents.

After-Hours Accident Requests

After-hours accident? 24/7 free towing and online estimate requests are available. Send your vehicle photos, damage details, and contact information, and our team will follow up as soon as possible.

If anyone is injured or the situation is unsafe, please call 911 first.

Insurance and Claims

Woodley Collision may assist customers with insurance-related repair questions and documentation. Insurance coverage, claim approvals, deductibles, rental coverage, payment obligations, and claim decisions are determined by the customer’s insurance company and policy terms. Customers remain responsible for authorizations, deductibles, non-covered charges, and payment obligations unless otherwise confirmed in writing.

Appointments, Scheduling, and Repair Timelines

Appointments, inspection times, repair start dates, and completion timelines are estimates unless expressly confirmed otherwise. Timelines may be affected by parts availability, hidden damage, insurer approvals, supplemental estimates, customer approvals, staffing, and other factors outside our control.

Customer Responsibilities

Customers are responsible for providing accurate contact information, vehicle information, ownership or authorization details, insurance details when applicable, and timely approvals. Customers should remove valuables and personal items from vehicles before repair work begins.

Payments

Customers are responsible for all authorized repair charges, deductibles, betterment charges, non-covered repairs, storage charges where applicable, and other amounts not paid by an insurer or third party. Payment terms may be provided separately at the time of service authorization, repair completion, or vehicle release.

Photos, Damage Information, and Uploaded Content

If you submit photos, damage descriptions, documents, or other content through the website, you represent that you have the right to provide that information. You authorize Woodley Collision to use submitted content to evaluate your request, communicate with you, prepare estimates, support repair planning, and assist with related service needs.

Intellectual Property

The website design, text, graphics, logos, photos, service descriptions, and other content are owned by Woodley Collision or used with permission. You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without prior written permission.

Prohibited Use

You agree not to misuse the website, attempt unauthorized access, submit false or misleading information, interfere with website operation, introduce harmful code, scrape content in an abusive manner, or use the website for unlawful purposes.

Third-Party Websites

This website may link to third-party websites, maps, social media platforms, insurance resources, or other external services. Woodley Collision is not responsible for third-party content, policies, availability, or practices.

Disclaimer

The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Woodley Collision disclaims warranties of any kind regarding the website, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Woodley Collision will not be liable for indirect, incidental, consequential, special, punitive, or similar damages arising from website use, online communications, delays, unavailable website features, or reliance on website information.

Governing Law: State of California

These Terms of Use are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute related to these terms or website use will be handled in the appropriate courts located in California, unless applicable law requires otherwise.

Changes to Terms

We may update these Terms of Use from time to time. The updated version will be posted on this page with the latest effective month and year. Continued use of the website after updates means you accept the revised terms.

Contact Us

Woodley Collision
7243 Woodley Avenue
Van Nuys, CA 91406
Phone: +1 747-745-5353
Email: info@woodleycollision.com
Hours: Mon–Fri 9:00 AM – 7:00 PM, Closed Weekends. Consultations and estimates available 24/7. After-hours accident? 24/7 free towing and online estimate requests are available. Send your vehicle photos, damage details, and contact information, and our team will follow up as soon as possible.
BAR: ARD315320